Click here for frequently asked questions about our products.
HOW TO ORDER
You can order by phone, fax, or online. For phone orders, please call (800)
456-9654 or (212) 727-3151. For fax orders, please send to (917) 369-1446.
To shop online, click the Shop Online button above.
ORDER PROCESSING
Orders received by 11am Pacific Time Monday through Friday will generally
be shipped out the same day. Orders received after 11am Pacific Time Monday
through Friday will generally be shipped out the next business day.
CREDIT CARD ORDERS & BACKORDERS
Your card is usually charged when you place your order, as long as the items
are in stock. If your order contains backordered items, the backordered
portion will not be charged to your account until the items become available.
We will contact you if any portion of your order is backordered.
SHIPPING
Our standard shipping option is via UPS Ground service, but just let us know
if you'd like your order to arrive sooner. Shipping costs are based on
actual UPS shipping rates calculated using your ship-to zip code. For international
orders or delivery to PO boxes, please contact us for appropriate shipping
rates and transit times.
ONLINE PACKAGE TRACKING
You can track your package online at any time. Just log-in to your account
to view the status of all your orders.
RETURNS
We want you to be completely satisfied with your order. If you're not, let
us know whether you'd like us to replace the order, issue you a credit
for a future order, or refund your money. If returning product, you must
first call to obtain a Return Authorization Code. There are no refunds
of shipping fees for returns not due to our error.
COUPONS AND DISCOUNT CODES
Only one certificate, coupon, or discount per customer (pre-tax). Only valid
on orders placed with Emerald Products, Inc. Not valid on previous purchases,
shipping fees, or gift certificates. Cannot be combined with any other discount
or offer. Coupon must be presented at time of purchase. Not redeemable for
cash. Coupon may be used only once. Cash value of 1/100 cent. Must be redeemed
prior to the expiration date.
WHOLESALE CUSTOMERS AND WHOLESALE POLICIES
To become a wholesale customer or to view our wholesale order policies, please
visit our Wholesale Customer page.
QUESTIONS
Ever have questions about our products or your order? Feel free to Contact
Us at any time.
A Natural Multi-Vitamin. Premium Hawaiian Spirulina is the first ingredient in all of our formulas. Spirulina is a microscopic fresh water plant and one of the most nutritious foods on the planet. It’s a complete protein, contains all the essential amino acids, and is packed with vitamins and minerals, including 300% more calcium than milk, 2300% more iron than spinach, and 3900% more beta carotene than carrots.
Unsurpassed Formulas. Emerald Energy® was designed by health practitioners for clinical use. All the ingredients are balanced and harmonized according to the principles of Traditional Chinese Medicine for maximum benefit.
Sustained Energy. Our nutrient dense formulas provide lasting energy all day long without a "crash."
Best Ingredients. Emerald Energy® contains no synthetic ingredients, artificial colorings, sweeteners, preservatives, caffeine, or hydrogenated oils. Every ingredient is carefully tested for integrity, potency, heavy metals, pathogens, and other contaminants.
GMO Free. Emerald Energy® is made only with GMO-Free/Identity-Preserved soybean lecithin, an ingredient necessary for healthy brain function and protection against free radical oxidation.
Gently Made. Emerald Energy® is never blended using harsh machinery that can harm the natural enzymes through heat or processing.